Table of Contents
- Information Collected by Tuva Labs
- How Tuva Labs will use the information collected from you
- Information Tuva Labs collects directly from your student
- Opting-out of providing the information we request
- Reviewing and changing your information
- Password Protection
- Protecting your information
- Your information and third parties
- Unsolicited third-party promotional emails
- Children’s Online Privacy Protection Act
- The Children’s Internet Protection Act
- The Family Educational Rights and Privacy Act
- Contact Us
1. Information Collected by Tuva Labs
In order for a student to participate in the Tuva Labs Beta Program, the Tuva Labs Trial Program, and/or other Tuva Labs products (the “Programs”), a parent or a legal guardian of that student or an authorized school official must first register at the Tuva Labs website. If you do not register at our website, you and your student(s) will not be able to use the Programs. This registration process will require you to provide your name and email address. For home accounts we require your phone number and, if payment will be required for the Programs, your credit card information, including your billing address. Once you have registered, you may then sign up your student(s) for the Programs by providing each student’s first and last name, and for home accounts, their date of birth. We call this information “Registration Information.” We will also require a process to verify your consent to the registration of your student and to the collection of your student’s Registration Information. When you and your student(s) participate in the Programs, Tuva Labs will automatically collect information about your patterns of usage, order history, participation in promotions, session data, and other information relating to usage, choices, and preferences, including that of your student or students. We call this information “Participation History.”
2. How Tuva Labs will use the information collected from you
Email Address: Your email address may be used to send a confirmation email at registration, as well as information and updates to the Programs. In some cases we will also email your student’s personal reports to you, with further information about the progress your student is making on the Programs. We may use the email address as an additional means of communicating with you about the Programs and Tuva Labs, including notifying you of updates to the Web Site or its related policies.
Student’s Name: Your student’s name will be used to customize your student’s participation in the Programs, as well as to personalize the reports and updates about your student’s progress in the Programs. In addition, in some cases we may mail related material to your student using his/her name, care of you, at the mailing address that you provide.
Credit Card Information: In some cases, with your consent, we may use and save your credit card information to bill you for each student that you register for the Programs.
Secondary Uses: Registration Information and other information may be used by us for demographic profiling and targeted advertising, although in such cases, the information will be aggregated as ANONYMOUS statistical information. Tuva Labs WILL NOT sell, trade, or assign any unaggregated personal information that it collects to third parties outside of Tuva Labs.
Participation History: Participation History will be collected for client care, marketing, development, and other operational and business purposes, including improvements to the Programs by Tuva Labs.
3. Information Tuva Labs collects directly from your student
Tuva Labs collects information directly from your student, over the internet, in the form of the interactions that your student makes when participating in the Programs. We refer to the data resulting from such participation, which includes but is not limited to data on when your student starts and stops a lesson, the responses your student makes to questions asked, the timing of your student’s responses, your student’s choice of character and customizations, and the choice of lessons to play as “Performance Data.” We will use Performance Data to (1) measure your student’s performance in each lesson of the Tuva Labs Programs and to adapt the Programs to his or her learning needs, (2) analyze your student’s Performance Data, and provide you with periodic progress reports about your student’s performance in the Programs, and (3) improve the Programs. If we ever need to collect information that is not Performance Data directly from your student, Tuva Labs will seek your authorization prior to collecting such additional information from your student. In addition, we may aggregate your student’s Performance Data with the Performance Data of other students participating in the Programs for marketing and other business related purposes. Aggregate information will be ANONYMOUS and will not identify your student.
4. Opting-out of providing the information we request
Because the Tuva Labs Programs are individualized and customized for each student, all the information we request from you and your student is required for you and your student to participate in the Programs, with the exception of certain information to be used for our marketing purposes to you only. At any time, you may revoke your consent to allowing your student to participate in the Tuva Labs Programs or refuse to allow Tuva Labs to further use or collect your student’s personal information. Any ANONYMOUS performance data will be retained, but we will no longer use any identifiable information regarding you or your student that you have provided. However, if you do any of the foregoing, you and your student will not be able to participate in the Programs.
5. Reviewing and changing your information
You may review and modify your Registration Information at any time by accessing our website using your password.
In order to use the Programs, you will be asked to submit certain personal information about your student and you and to authorize Tuva Labs to use that information in a limited number of ways. We will require you to review and submit a Parental Consent as part of the registration process, which will require you to consent to our collection and use of information directly from your student over the Internet as described above.
7. Password Protection
You will be asked to select a password to access the Programs through our website, and this password will be used to allow your student to use the Programs. Your password should be kept confidential. Your password will also allow you to review and change the information we collect about you and your student or students.
8. Protecting your information
No data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Tuva Labs has multiple security measures in place to protect the loss, misuse or alteration of information under our control.
9. Your information and third parties
Tuva Labs WILL NOT sell, trade, or assign any unaggregated personal information that it collects to third parties outside of Tuva Labs. We, however, may aggregate the information that we collect from users of our website to create demographic profiles and performance profiles regarding the progress of students who use the Programs. Tuva Labs may share aggregated information with advertisers, marketing professionals, or potential investors. This aggregated information will be compiled and reported in the form of ANONYMOUS group statistics only. In addition, in order to offer and improve the Programs, Tuva Labs may share Registration Information about the parents, legal guardians, and school officials that register to participate in the Programs, along with such registrants’ Participation History, to contractual business partners of Tuva Labs that are directly involved in the sale, distribution, operation, maintenance, and support of the Programs on behalf of Tuva Labs.
10. Unsolicited third-party promotional emails
Tuva Labs will not send you unsolicited third-party promotional emails.
As a standard practice, Tuva Labs uses “cookies”. A cookie is a small amount of data sent to your browser from our web server and stored on your computer, then sent back to the server by your browser each time you access our website. Cookies enable us to track usage of our website. In addition, cookies are required for the operation of the Programs. Please note that if you refuse the Tuva Labs cookie (by turning cookies off in your browser or by clicking “don’t accept” if you have set your browser to warn you before accepting cookies), our Programs will not work.
Cookies cannot be used to gather personal information from your computer.
12. Children’s Online Privacy Protection Act
Congress has enacted a law called the Children’s Online Privacy Protection Act of 1998 (COPPA) which is designed to protect children’s privacy during use of the Internet. Tuva Labs has implemented practices consistent with the guidelines provided by the Federal Trade Commission to date.
If you would like more information about COPPA, please go here.
13. The Children’s Internet Protection Act
The Children’s Internet Protection Act (CIPA) is a federal law enacted by Congress in December 2000 to address concerns about access to offensive content over the Internet on school and library computers. CIPA imposes certain types of requirements on any school or library that receives funding support for Internet access or internal connections from the “E-rate” program — a program that makes certain technology more affordable for eligible schools and libraries. Our Programs do not provide links to external resources or chat rooms, and do not contain any offensive or inappropriate matter. As a result, any school or library that uses Tuva Labs Programs will be fully compliant with CIPA. If you would like more information about CIPA, please go here.
14. The Family Educational Rights and Privacy Act
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level.
Tuva Labs is fully compliant with FERPA. Specifically:
Any sensitive online information is transmitted over secure channels.
All student data are stored in ways that are not publicly accessible.
Security audits are regularly performed to ensure data integrity.
Tuva Labs does not share student information with any third parties. If a school requests that student data should be sent to a third party, with parental consent, Tuva Labs would send the data to the school and never directly to the third party.
If you would like more information about FERPA, please go here.
16. Contact Us
If you have any questions about your privacy or security measures at Tuva Labs, please contact our Privacy Officer:
Tuva Labs Inc.
1111 Harding Circle
Chester Springs, PA 19425
Or email us at email@example.com
Last Updated: Apr 06, 2016